instant messaging

Workplace instant messaging: Information overload

April 12, 2017 Lisa Stam, Spring Law Employee Relations, Health and Safety, HR and Technology, HR Policies and Procedures, Human Resources, Privacy and Security, Union Relations

We all know that social media, electronic communications and the online world has changed how we interact socially. Who has the patience to leave a voice message for a friend about a restaurant meeting place, let alone listen to one? That’s what instant messaging is for. Short, efficient and no small talk. But, does this efficient communication work in the workplace?

employees online, employment law, harassment, instant messaging, instant messaging platforms, occupational health and safety act, online conduct, violence, virtual workplace, workplace harassment, workplace violence, work–related communications

Social media in the workplace: Oh what to do!? (part 2)

October 5, 2009 Adam Gorley Human Resources, Privacy and Security

Some companies have applied traditional methods to the problem of social media at work: the soft approach attempts to monitor and regulate via policies; and the hard approach simply slams the door on employee access and use with a heavy hand. Neither of these works particularly well. The former will almost certainly lead to employee confusion and efforts—either intentional or not—to circumvent the policy, and the latter will likely result in discontented employees finding other ways to work around the blockade. In addition, both are difficult, if not impossible, to enforce fully; and attempts to bypass or evade controls could even lead to damage of physical or virtual IT resources.

communications, content filtering, employee conduct, facebook, IM, instant messaging, policy, social media, social networking, twitter, web 2.0