
Lessons learned: largest data breach
On December 14, 2020, the Privacy Commissioner of Canada, Daniel Therrien, issued a statement regarding the recent data breach at Desjardins. The statement involved the investigation conducted under the Personal Information Protection and Electronic Documents Act (PIPEDA) concerning the largest ever data breach in Canada’s financial services sector. Plainly put, the investigation revealed that Desjardins did not demonstrate the appropriate level of attention required to protect the sensitive personal information entrusted to its care.