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plain language

By Adam Gorley | 5 Minutes Read August 1, 2012

Crafting policies is the art of business

Policies are crucial to a successful business. Without them, it's impossible to consistently control and keep track of all the things that happen day to day. It's great to see others as excited about the topic as we are at First Reference. Last week, Scott Lowe outlined on TechRepublic, "10 things to consider when creating policies." And it's not just IT policy he's interested in.

Article by Adam Gorley / Employee Relations, Employment Standards / accountability, audience, Derwyn Hancocks, employment law, inconsistent with values, IT, jargon, Jeffrey Sherman, legalese, need for policy, Operational Bulletin 275-C, plain language, policies, policy considerations, policy exceptions, policy manual, policy overlap, policy revision, procedures, responsibilities, Scott Lowe, techrepublic, zero tolerance

By Adam Gorley | 2 Minutes Read November 15, 2011

Can customers be encouraged to read privacy policies?

When was the last time you read a privacy policy? I use dozens of online services—email, social networking, data storage, banking, photos, shopping, etc.—and I've only skimmed a couple. What does this mean for the companies that offer these services? Can they reasonably say that they have informed their users of the content of their policies, if most users simply click "Okay" without bothering to read the things?

Article by Adam Gorley / Business, Privacy / cloud computing, compliance, data storage, email, mobile devices, mobile technology, mobile users, New York Times, online banking, online services, online shopping, plain language, privacy policy, privacy tools, social media, social networking

By Adam Gorley | 2 Minutes Read July 4, 2011

What’s that you say? Bar association releases plain language guide

When a guide to using legal jargon in everyday life offers as its first tip, "Familiarize yourself with Latin," I'm pretty sure there's a problem.

Article by Adam Gorley / Accessibility Standards / accessibility, bar association, buzz words, Canadian Bar Association, complex language, FAPP, gobbledegook, HRA, HRPP, ITPP, jargon, langage clair, language, Latin, legal writing, legalese, nonsense, NPPP, plain language, Plain Language Association International, Quebec

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