• First Reference
  • About us
  • Contact us
  • Blog Signup 📨
  • 22nd Annual Ontario Employment Law Conference 📢

First Reference Talks

Discussions on Human Resources, Employment Law, Payroll and Internal Controls

  • Home
  • About
  • Archives
  • Resources

feedback process

By Marie-Yosie Saint-Cyr, LL.B. Managing Editor | 6 Minutes Read December 14, 2015

Proposed Ontario changes to accessibility regulations

The Ministry of Economic Development, Employment and Infrastructure has proposed changes to the Customer Service Standard and Integrated Accessibility Standards regulations under the Accessibility for Ontarians with Disabilities Act (AODA). If approved, the changes will be enacted on July 1, 2016, and take immediate effect.

Article by Marie-Yosie Saint-Cyr, LL.B. Managing Editor / Accessibility Standards, Business, Finance and Accounting, Information Technology, Not for Profit, Payroll, Privacy / Accessibility for Ontarians with Disabilities Act, accessibility regulations, availability of documents, customer service standard, feedback process, Integrated Accessibility Standards Regulation, Notice of temporary disruptions, policies practices and procedures, Service animals, Small private and not-for-profit organizations, support persons, training

By Marie-Yosie Saint-Cyr, LL.B. Managing Editor | 4 Minutes Read October 30, 2015

Manitoba customer service accessibility standard

The Manitoba Customer Service Accessibility Standard (CSAS) under the Accessibility for Manitobans Act (AMA) comes into effect November 1, 2015. The CSAS requires all of Manitoba’s public, private and non-profit organizations with one or more employees that provide goods or services directly to the public or to another organization in Manitoba, to establish and implement measures, policies and practices to remove barriers to access to the goods or services it provides.

Article by Marie-Yosie Saint-Cyr, LL.B. Managing Editor / Accessibility Standards, Employee Relations, Human Rights / accessibility, Accessibility for Manitobans Act, accessibility training, Barrier free, Business, Disability, feedback process, goods or services, Manitoba Customer Service Accessibility Standard, policies and practices, Removing barriers, service animal, support person

By Stringer LLP | 3 Minutes Read April 10, 2013

Learn the latest! — AODA compliance: Benefits of being ahead of the game

Recently, some of our clients received a notice from the government reminding them to file an Accessibility Report. This was an eye opener to employers who have let the Accessibility for Ontarians with Disabilities Act (AODA), Customer Service compliance deadlines slip through the cracks. Some simply forgot to file. However, others were reminded they have not yet implemented all the Customer Service Standard requirements.

Article by Stringer LLP / Accessibility Standards, Administration, Employee Relations, Human Rights / 2013 Ontario Employment Law Conference, accessibility, Accessibility for Ontarians with Disabilities Act, Accessibility report, accessible formats and communication supports, accommodation plans, AODA, Business, Career development and advancement, Customer Service compliance deadlines, Customer Service Standard requirements, customers, deadline for compliance, Disability, emergency response, employment law, feedback process, financial penalties for non-compliance, five accessibility standards, Job posting, lifecycle of employment commencing with the hiring process, notification of temporary disruption, ontario, people with disabilities, performance evaluation, performance management, policies, policies and procedures, practices and procedures, promote accessibility, provide goods and services, provision of goods or services, recruitment process, redeployment, return to work process, support persons, train all employees, use of assistive devices, use of service animals

Footer

About us

Established in 1995, First Reference Inc. (known as La Référence in Quebec) provides Canadian organizations of any size with practical and authoritative resources to help ensure compliance.

First Reference Talks

  • Home
  • About
  • Archives
  • Resources

Main Menu

  • About First Reference
  • Resources
  • Contact us
  • 1 800 750 8175

Stay Connected

  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

We welcome your comments on our blog articles. However, we do not respond to specific legal questions in this space.
We do not provide any form of legal advice or legal opinion. Please consult a lawyer in your jurisdiction or try one of our products.


Copyright © 2009 - 2021 · First Reference Inc. · All Rights Reserved
Legal and Copyright Notices · Publisher's Disclaimer · Privacy Policy · Accessibility Policy